You cannot answer the phone mid appointment. We Answer Every Call.
Every one of the dentists we talk to knows the feeling. You are mid appointment, the phone goes, and by the time you ring back they have booked another practice. We pick up in your name, day or night, book the job and do the admin that comes with it.
Dental answering service for UK dentists, from £175 a month.
Who it is for: Dentists that lose work when the phone rings out. What you get: every call answered in your name, day and night, the job booked into your diary and a confirmation sent to your customer. Why us: one flat price, a receptionist trained on your business, no contract.
Every call comes with a to-do list.
Book it. Confirm it. Remind them. Write it down. Ring back the one who hung up. We answer the call and do all of it.
Here is how it plays out.
A new patient with a broken crown rings at ten past six, just after your front desk goes home. We answer, reassure them, and book the first available slot. A £500 treatment stays in your practice instead of the one down the road.
Everything after hello.
We answer every call
Daytime, evenings, weekends and the middle of the night.
We book the appointment
Straight into your diary, around the jobs you already have.
Every call written up and sent to you
Who rang, what they need, what was agreed.
Cancellations refilled from your waiting list
An empty chair is the most expensive seat in the building.
We follow up by text or WhatsApp
Email and website enquiries are answered too, not just the phone.
Hung up early? We text them back
And every caller lands in your contacts with notes.
Reviews asked for
Job done, review requested. You never have to remember.
You need nothing
No app, no login, no training. It works on the number you already give out.
What dental callers actually ask.
A dental phone rings hardest at the two moments your reception is busiest — first thing, and the hour after lunch. Those are the calls that quietly become somebody else's new patient.
Can you triage dental pain?
We ask the questions you give us — how long, whether there is swelling, whether it is keeping them awake, whether they have taken anything. Genuine emergencies are flagged to you instantly. Everything else is booked into the slots you have made available.
Do you handle NHS and private enquiries differently?
Yes. We ask which they are looking for up front, tell them plainly whether you are taking NHS patients, and book private enquiries into the right appointment type so your diary stays clean.
What about new patient enquiries out of hours?
That is where most practices lose them. We answer, take the full details, explain your new patient examination and its price, and book them in. They do not ring the practice down the road.
Can you deal with cancellations and reschedules?
We take them, confirm them, and put the slot back where you can fill it. The patient gets a confirmation by text so the change does not turn into a no-show.
Is this compliant with patient confidentiality?
Call details are handled under UK data protection law, stored securely, and never sold or shared. We take only what you have asked us to take.
You do the dentistry.
We Answer Every Call.
£175 a month. The calls and all the admin. No contract.
Includes 1,200 answered minutes a month (about 600 two-minute calls). Almost nobody gets near it. If you regularly go over, we’ll talk to you before anything changes. No surprise bills.