You cannot answer the phone carrying a wardrobe down a staircase. We Answer Every Call.
Every one of the removals firms we talk to knows the feeling. You are carrying a wardrobe down a staircase, the phone goes, and by the time you ring back they have booked the next van on the list. We pick up in your name, day or night, and the job lands in your diary instead.
A missed call is not a missed call. It is a job that went to someone else.
Most people will not leave a voicemail. They ring the next name on the list.
Here is how it plays out.
A completion comes through and the customer needs a van a week on Friday. You are halfway down a staircase with a wardrobe. We answer, take both addresses, the floor, the parking and the date, and it is in your diary. A £450 move instead of a missed call.
Everything after the phone rings.
We answer every call
Daytime, evenings, weekends and the middle of the night.
You need nothing
No app, no login, no training. It works on the number you already give out.
The details land in your inbox
Who called, what they need, when they need it.
We book the appointment
Straight into your diary, around the jobs you already have.
Dates, addresses and access notes taken in full
A completion date is fixed. The van that answers gets the job.
We follow up by text or WhatsApp
Half your enquiries come by WhatsApp now. We answer those too.
What people moving house actually ask.
Moving is a phone-call business. People ring four firms in an afternoon, take the first two quotes seriously, and forget the ones that rang out.
Can you take a removals enquiry properly?
Yes. The moving date, both postcodes, the property size, whether there is a lift or stairs, parking at each end, and whether they want packing. That is a quotable enquiry, not a message.
What about survey bookings?
For anything bigger than a small flat we book your survey rather than guessing at a price, and we explain why in your words. It reads as professional, not evasive.
Do you handle packing and storage questions?
We explain your packing service and your storage rates as you have set them, and add both to the enquiry so nothing gets quoted twice.
Can you deal with dates that are not confirmed yet?
Most of them are not. We take the target date, whether contracts are exchanged, and pencil them in your way, so you can plan a van rather than lose an enquiry.
What about single items and part loads?
We take them the same way and pass them on. Small jobs fill the gaps between big ones.
You do the move.
We Answer Every Call.
£275 a month, everything included, no contract.