You cannot answer the phone under someone's floorboards. We Answer Every Call.
Every one of the pest controllers we talk to knows the feeling. You are under someone's floorboards, the phone goes, and by the time you ring back they have booked the next number on Google. We pick up in your name, day or night, and the job lands in your diary instead.
A missed call is not a missed call. It is a job that went to someone else.
Most people will not leave a voicemail. They ring the next name on the list.
Here is how it plays out.
Rats in a restaurant kitchen at nine at night, and an owner who cannot open tomorrow without you. We answer, take the property, the access and how bad it has got, and book you in first thing. A £220 job booked while you were under someone else's floor.
Everything after the phone rings.
We answer every call
Daytime, evenings, weekends and the middle of the night.
You need nothing
No app, no login, no training. It works on the number you already give out.
The details land in your inbox
Who called, what they need, when they need it.
We book the appointment
Straight into your diary, around the jobs you already have.
Infestations triaged and urgent call-outs flagged instantly
Nobody sleeps on a rat problem, and nobody leaves a voicemail about one.
We follow up by text or WhatsApp
Half your enquiries come by WhatsApp now. We answer those too.
What pest control callers actually ask.
Nobody rings pest control calmly, and nobody rings twice. There are wasps in a child's bedroom or a rat in a restaurant kitchen, and it is going to the firm that answers.
Can you identify what the problem is over the phone?
We ask the questions you give us — what they have seen, where, how many, how long, and whether there are children, pets or food premises involved. That is usually enough for you to know the treatment and the price.
Do commercial jobs get handled differently?
Yes. A restaurant with a rodent sighting is an emergency with an inspection behind it. We flag those to you immediately and take the site details and the contact on site.
Will you quote?
From your price list, by pest type and property size as you have set it. Wasp nests and standard rodent treatments quote cleanly. Anything unusual, we take the details and you come back.
What about people worried about pets and children?
We answer from what you have written for us about your treatments and safety, and we never improvise. Anything beyond it, you ring them back.
Do you take out-of-hours calls?
We answer them all, day or night, and we book them or flag them by your rules. A wasp nest at eight in the evening is a job, not a voicemail.
You do the treatment.
We Answer Every Call.
£275 a month, everything included, no contract.