You cannot answer the phone mid lock-change on a doorstep. We Answer Every Call.
Every one of the locksmiths we talk to knows the feeling. You are mid lock-change on a doorstep, the phone goes, and by the time you ring back they have booked the next locksmith on Google. We pick up in your name, day or night, and the job lands in your diary instead.
A missed call is not a missed call. It is a job that went to someone else.
Most people will not leave a voicemail. They ring the next name on the list.
Here is how it plays out.
A lockout at midnight, phone in one hand, keys on the wrong side of the door. We answer, confirm the address, and put the job straight through to you. A £180 call-out lands instead of ringing out to the next name on the list.
Everything after the phone rings.
We answer every call
Daytime, evenings, weekends and the middle of the night.
You need nothing
No app, no login, no training. It works on the number you already give out.
The details land in your inbox
Who called, what they need, when they need it.
We book the appointment
Straight into your diary, around the jobs you already have.
Lockout emergencies flagged and sent to you instantly
A 2am lockout is a job, not a voicemail.
We follow up by text or WhatsApp
Half your enquiries come by WhatsApp now. We answer those too.
What locked-out callers actually ask.
Nobody rings a locksmith twice. They ring, and if it rings out they ring the next number on the search results — usually while standing in the cold outside their own front door.
How fast do you answer?
Immediately, day or night. For a locksmith that is the whole job — the caller is outside in the dark and the second number they ring is the one that gets the work.
Do you take the address and check it is theirs?
We take the full address, ask what proof of residence they can show you on arrival, and tell them plainly that you will ask for it. Your policy, in your words.
Can you quote a call-out at two in the morning?
We give your night rate exactly as you set it, and we say it before you get in the van. No arguments on the doorstep.
What about commercial and landlord work?
We ask whether it is a domestic lockout, a burglary repair, a lock change after a tenancy or a commercial contract. Each one goes to you with the details it needs.
Do you handle burglary repairs?
Yes, and carefully. We take what has happened, whether the police have been, and whether the property can be secured tonight. Then it comes straight to you.
You do the job.
We Answer Every Call.
£275 a month, everything included, no contract.