You cannot answer the phone mid colour with gloves on. We Answer Every Call.
Every one of the salons we talk to knows the feeling. You are mid colour with gloves on, the phone goes, and by the time you ring back they have booked the salon down the road. We pick up in your name, day or night, book the job and do the admin that comes with it.
Salon answering service for UK salons, from £175 a month.
Who it is for: Salons that lose work when the phone rings out. What you get: every call answered in your name, day and night, the job booked into your diary and a confirmation sent to your customer. Why us: one flat price, a receptionist trained on your business, no contract.
Every call comes with a to-do list.
Book it. Confirm it. Remind them. Write it down. Ring back the one who hung up. We answer the call and do all of it.
Here is how it plays out.
Saturday morning, every chair full, the phone rings four times in an hour. We answer every one, book three of them in, and text you the summaries. £360 of appointments booked while your hands were in foils.
Everything after hello.
We answer every call
Daytime, evenings, weekends and the middle of the night.
We book the appointment
Straight into your diary, around the jobs you already have.
Every call written up and sent to you
Who rang, what they need, what was agreed.
No-shows chased and slots refilled
A reminder the day before, and a nudge if they go quiet.
We follow up by text or WhatsApp
WhatsApp answered too, and Instagram enquiries noted for you.
Hung up early? We text them back
And every caller lands in your contacts with notes.
Reviews asked for
Job done, review requested. You never have to remember.
You need nothing
No app, no login, no training. It works on the number you already give out.
What salon callers actually ask.
You have both hands in someone's hair. The phone rings, it rings out, and that client books with the salon that answered. Every stylist knows the sound.
Can you book into our column system?
We book into the slots and services you make available, with the stylist the client asks for. If someone wants a stylist who is fully booked, we offer your alternatives rather than losing them.
Do you know our prices and how long things take?
Yes — your full service list, your prices and your timings. A full head of highlights is not a trim, and we book the right length of chair time for it.
What about colour consultations and patch tests?
We ask the questions you give us, explain the patch test rule in your words, and book the test far enough ahead that the appointment is not wasted.
Can you chase no-shows and take deposits?
We send confirmations and reminders by text, and where you take a deposit we send the link with the booking. Fewer empty chairs on a Saturday.
Do you answer messages as well as calls?
Yes. Text and WhatsApp enquiries are answered the same way, which is where a growing share of salon bookings now start.
You do the work.
We Answer Every Call.
£175 a month. The calls and all the admin. No contract.
Includes 1,200 answered minutes a month (about 600 two-minute calls). Almost nobody gets near it. If you regularly go over, we’ll talk to you before anything changes. No surprise bills.