You cannot answer the phone under a car on the ramp. We Answer Every Call.
Every one of the garages we talk to knows the feeling. You are under a car on the ramp, the phone goes, and by the time you ring back they have booked the garage up the road. We pick up in your name, day or night, book the job and do the admin that comes with it.
Garage answering service for UK garages, from £175 a month.
Who it is for: Garages that lose work when the phone rings out. What you get: every call answered in your name, day and night, the job booked into your diary and a confirmation sent to your customer. Why us: one flat price, a receptionist trained on your business, no contract.
Every call comes with a to-do list.
Book it. Confirm it. Remind them. Write it down. Ring back the one who hung up. We answer the call and do all of it.
Here is how it plays out.
A customer's car will not start and they need it for work tomorrow. We answer, take the details, arrange the recovery drop-off and book the diagnostic. A £400 job rolls in while you are under the ramp.
Everything after hello.
We answer every call
Daytime, evenings, weekends and the middle of the night.
We book the appointment
Straight into your diary, around the jobs you already have.
Every call written up and sent to you
Who rang, what they need, what was agreed.
MOT reminders that bring the car back
Booked in before they think of anywhere else.
We follow up by text or WhatsApp
Half your enquiries come by WhatsApp now. We answer those too.
Hung up early? We text them back
And every caller lands in your contacts with notes.
Reviews asked for
Job done, review requested. You never have to remember.
You need nothing
No app, no login, no training. It works on the number you already give out.
What drivers actually ask.
You are under a car with an impact gun running. Every one of those rings was an MOT, a service or a diagnostic that went to the garage up the road.
Can you book MOTs into our slots?
Yes, into the MOT slots you make available, with the registration taken so you know what is coming in. We check the class against your list before we confirm.
Do you quote for servicing?
From your price list — interim, full and major, by engine size or vehicle class as you have set it. Anything unusual, we take the registration and you come back with a figure.
What about breakdowns and non-runners?
We take the location, the fault, whether it is drivable and whether they have recovery. That decides whether it is a job for today or a tow tomorrow, and you get it straight away.
Can you chase people whose MOT is due?
When they ring back on a reminder we book them in, confirm by text and send a reminder before the day. That is where the empty ramp hours go.
Will you tell customers a job is ready?
Yes. Collection calls and texts go out the way you tell us to, so cars leave the forecourt instead of sitting on it.
You do the work.
We Answer Every Call.
£175 a month. The calls and all the admin. No contract.
Includes 1,200 answered minutes a month (about 600 two-minute calls). Almost nobody gets near it. If you regularly go over, we’ll talk to you before anything changes. No surprise bills.