AI or human answering service: which is better?

Each does a different job well. A human service is good for long, unusual conversations. An AI receptionist answers straight away, day or night, and can book the job and send the follow-ups on the spot. Ours is an AI receptionist trained on your business.

Where an AI receptionist is strong

  • It answers straight away. No hold music and no queue for a free operator.
  • It is the same at 2am as at 2pm. Nights, weekends and bank holidays cost nothing extra.
  • It does the admin. It books the job, sends the confirmation and reminder, and texts back anyone who hung up.
  • It knows your business. We train it on your services, your prices and your area.

Where a person is strong

  • Long, unusual conversations that go off the script.
  • Callers who are upset and need time.

What we do about that

A call that needs you is put through to you. If you cannot take it, you get the full details straight away. The best test is to hear it. Ring the demo line and try to catch it out.

Answering for your trade:

Call +44 7414 142721