Why out of hours matters
Problems do not keep office hours. A boiler breaks on a Sunday. A lock jams at midnight. Those callers are often ready to book straight away, and they ring whoever answers.
What to check with other services
Some services charge more for calls after 6pm, at weekends or on bank holidays. Some only take messages out of hours and do not book. Ask about both.
How we do it
The price is the same at 2am as at 2pm. Weekends and bank holidays are included. Calls are answered, jobs are booked, and real emergencies are put through to you if you take night work.